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As It Is In Heaven
Policy

Refund Policy

Last updated May 7, 2026

This is a placeholder version. The live policy will pull from Shopify.

If something's wrong

If a jar arrives broken, the wrong product showed up, or the goods were damaged in shipping, send us a note within 7 days and we'll make it right with a replacement or a refund. Photos help.

Change of mind

Because these are food and skincare goods, we can't accept returns of opened or used products. If you haven't opened it and it's been less than 14 days since delivery, we'll accept a return for a refund minus return shipping.

How to start a return

Send a note through the contact form with your order number and what's going on. We'll write back with next steps.